Frequently Asked Questions

REGISTRATION AND PAYMENT

How do I register for this event?
You can register online, by fax or email, or via telephone. To register online, click here. If you prefer, you can fill out the registration form on the back page of the brochure and fax or email it to AVCJ. Fax your completed registration form to the attention of Anil Nathani at +(852) 3411 4948. Email him at Anil.Nathani@incisivemedia.com. Or call Anil at +(852) 3411 4938.

Can my colleague and I get the group rate?
The group rate is applicable to the second and subsequent additional registrants from the same office.

What do the conference fees include?
DIAMOND fees include two-day Forum and PE Leaders' Summit; refreshments, luncheons, evening receptions and dinner as per the programme; and all conference documents.

PLATINUM Fees include two-day Forum; refreshments, luncheons, evening receptions and dinner as per the programme; and all conference documents.

GOLD Fees include PE Leaders’ Summit, luncheon and conference documents related to the PE Leaders' Summit programme.

Does this event have a special rate for partial attendance?
No.

What are the payment methods?
Payment can be made by cheque, bank transfer or credit card. All payment details can be found on the back page of the conference brochure.
• If you are paying by cheque, please write the delegate’s name on the back.
• If you are making a bank transfer, please fax us a copy of the transfer form with the delegate’s name.
• If you are using a credit card, please ensure that all card details and the cardholder’s signature are included for payment approval.

Can I have a receipt?
Receipts will be issued after the conference, once full payment is received.

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CONFERENCE PASS AND MATERIALS

Where and when I can pick up my conference pass and materials?
DIAMOND delegate conference passes will be issued during the PE Leaders’ Summit and the Welcome Reception on 10 November at the Harbour View Ballroom of the Four Seasons Hotel. They will also be available for pick-up at the registration desk outside the Grand Ballroom of the Four Seasons Hotel on 11-12 November.

PLATINUM delegate conference passes will be issued during the Welcome Reception on 10 November at the Harbour View Ballroom of the Four Seasons Hotel. They will also be available for pick-up at the registration desk outside the Grand Ballroom of the Four Seasons Hotel on 11-12 November.

To collect Main Forum conference materials, DIAMOND and PLATINUM delegates must present their conference passes at the registration desk outside the Grand Ballroom of the Four Seasons Hotel on 11-12 November.

GOLD delegate conference passes and materials will be issued during the PE Leaders’ Summit on 10 November at the Harbour View Ballroom of the Four Seasons Hotel.

If I am unable to attend the Welcome reception, where should I pick up my conference pass?
You can pick up your conference pass and materials at the registration desk outside the Grand Ballroom of the Four Seasons Hotel on 11-12 November.

What do I need to collect my conference pass?
Simply present your business card to identify yourself.

Can I send a representative to pick up my conference pass?
No. For security reasons, you must pick up your conference pass by yourself. Your colleague may not pick up your pass for you.

Can I get my conference pass and materials prior to the event date?
No. Conference materials will only be available for collection at the places and times mentioned above.

Can you deliver my conference pass and materials to my hotel?
Conference passes and materials must be picked up by the delegate at the locations and times mentioned above. No delivery to hotels will be made.

If I pick up my conference pass from the Welcome reception, do I need to register again the next day and pick up another conference pass?
No. Delegates will receive only one conference pass for the whole 3-day event. Delegates need to wear their own pass at all times to access all conference venues and sessions.

Will I get the delegate list of the conference?
The delegate list will be posted at the conference venue on 11-12 November. No hard or soft copy will be distributed. Please use the event breaks as networking opportunities.

Will I get the speaker presentations?
After the event an email will be sent to all conference attendees, which will include a survey and a login/password to download speaker presentations. (Only those presentations that have been approved by speakers will be available.) No hard or soft copy of the presentations will be sent or available onsite.

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CANCELLATION / REFUND POLICY

Can I get a refund of my registration fee if I have to cancel?
All cancellations must be received in writing prior to 8 October 2010 to qualify for a refund, less a US$300 (or equivalent) cancellation fee. Cancellations received after 8 October 2010 will not qualify for a refund. This policy is necessary due to our advance guaranty obligations and the costs associated with administering the conference.

Can I send a replacement if I can’t attend the forum after registering?
Yes, but notification of replacement must be made in writing and received no later than 1 November.

Can my colleagues attend some of the sessions if I can’t come?
No. The conference pass is valid for the designated delegate only. No sharing of the pass is allowed. However, please be aware that a group rate is available for the second and subsequent additional registrants from the same office.

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NETWORKING EVENTS

Do I need to pay an additional fee for networking events?
No. Your conference fee already covers the networking events, as indicated in the brochure.

Can I send a replacement for networking events only?
No. The conference pass is valid for the designated delegate only. No sharing of the pass is allowed.

Can I bring a guest with me to the networking events?
All networking events are strictly for registered conference delegates, speakers and sponsors only.

Where and when is the Welcome reception on 10 November?
The Welcome reception is from 18:30 - 20:30 in the Harbour View Ballroom of the Four Seasons Hotel.

Where and when is the main conference program taking place on 11-12 November?
The main conference starts at 8:50 in the Grand Ballroom of the Four Seasons Hotel.

Where and when is the dinner banquet?
The dinner banquet will take place in the Grand Ballroom of the Four Seasons Hotel, Hong Kong on 11 November. The pre-dinner cocktails start at 18:30 and will be followed by dinner at 19:30.

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HOTEL ACCOMMODATION

Should I book hotel accommodation with the hotel directly?
Yes. Delegates need to contact the Four Seasons Hotel directly. Click here for the hotel contact details.

If I need to change or cancel my hotel accommodation, who should I contact?
All questions, changes, cancellations or other requests regarding hotel accommodation should be directed to the Four Seasons Hotel. Please click here for the hotel contact details.

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